Availability / Reservation

    First choiceRequired
    / ~ /
    Depending on the reservation situation, we may not be able to meet your requestRental / return reception: AM 9:00-PM 7:00
    Second choice
    / ~ /
    Depending on the reservation situation, we may not be able to meet your requestRental / return reception: AM 9:00-PM 7:00
    Departure location
    (Transfer for free)Required
    Place for returns
    (Pick you up for free)Required
    receipt serviceRequired

    〒007-0852 678 Sakaecho, Higashi-ku, Sapporo, Hokkaido

    • Total
    • (Adult) + children
    Age of your children
    • Child 1
    • Child 2
    • Child 3
    • Child 4
    • Child 5
    • Child 6

    Your information

    Email for doublecheckRequired
    Phone numberRequired - -
    How many times
    have you been?Required
    Method of paymentRequired

    Free standard equipment

    • Dishware and utensils
    • Sponge
    • Fruit Knife
    • Bucket
    • Camping crock and frying pan
    • Can opener
    • Garbage bag
    • 2 sets of work gloves
    • Stove
    • Hand soap
    • Broom and dustpan
    • A gas cartridge
    • Detergent
    • Chopping board
    • Duster
    Useful equipment
    • Guide book of Hokkaido (Guide of auto-camping yard)
    • Charge cable(1m)
    • Flashlight
    • Emergency tools
    • Scissors
    • 3 Umbrellas
    • Sticker for indicating beginner and older
    • Cable extension (10m)

    Optional equipment

    Please check up only items what you need because the space is not enough to install all of options.

    Free options of camping outfit
    • <400yen per set for cleaning>
    *How many sets do you need?
    *For ages 3 -6, 2 seats can be prepared.
    Please let us know how many you need.
    Free options
    Options for the campers with external power
    Loss Damage Waiver
    (Vehicle and Property)Required5000yen/day
    Mail magazine

    Lending conditions

    Please be sure to check "Lending Conditions" defined by us.

    When lending is impossible due to accident, breakdown and some other situations.

    In the unlikely event that the vehicle you reserved will be impossible to lend due to some accidents or failures by customers who use it before you, if there are other empty cars, we will change it to a substitute vehicle.
    However, if it is impossible to arrange a substitute vehicle for some reason like during the busy season, we will refund the full amount paid in advance and the contract itself will be canceled.
    Because of the characteristic of the camper, we cannot immediately prepare a substitute car so please approve in advance of this circumstance.
    Furthermore, when we cannot lend out, we cannot compensate for round-trip travel expenses, transportation expenses, accommodation expenses etc. to the pre-determined lending place. Please acknowledge this in advance for application.
    Since we will only respond to survey of empty car information of other rental car companies, we ask for your inquiries to themselves.

    Notes on extending the scheduled return time

    If the return time exceeds 2 hours for any reason, including traffic congestion, which affects the preparation of the vehicle for cleaning when renting to the next customer, or if the delay causes the vehicle to be canceled because it is not ready in time for the next customer, the customer may be charged for all actual costs in addition to his/her own vehicle extension fee for the duration of the next reservation, so please be careful of any delays.

    Other precautions

    For trash left over at the time of return, 500 yen will be charged per bag of trash (45 liters or less).

    • Please take care if you use free mails such as Gmail and Yahoo mails because they may be sorted to the spam mail folder.
    • When you send an inquiry, the details entered by you will automatically be sent to your email address. If you do not receive the email, you will not receive an email from our shop, so please set up to receive email from the domain of @ smilecamper.com.
    • If you have not received an email from us for more than 3 days, please call us.